COMPANY
ABOUT US
Open Systems Management Ltd. ("OSM"), its subsidiaries and partners, are dedicated to providing systems management and IT operations management software for users of the Linux, Unix and Microsoft operating systems, through a low cost, subscription based licensing model coupled with commercial-quality support.
OSM's software has been licensed by over 1,000 blue-chip end user organizations in 43 countries around the globe and is supported 24x7 from regional offices in Wokingham, UK; Seattle, WA, USA and Perth in Western Australia.
The company was founded in February 1988. OSM is a closely held private company owned and controlled by its employees and its venture capital partner, Shackleton Ventures.
OUR VISION
Tired of the old model, where heavy operating costs involved in maintaining large marketing and sales operations has to be passed onto the customer, OSM has set itself up to work directly with its users through the medium of the Internet, backed up by on-site consultancy when required or desirable.
Many of our customers are moving away from proprietary versions of UNIX to the Linux operating system, where open source software and low cost hardware have made for significant reductions in the cost of computing infrastructure in recent years. In many cases however, the quality of open source software, and the support provided for it, is not up to commercial standards. OSM fills that gap with commercial quality support for commercial quality software, available world-wide from three regional help desks, at a cost equal to that often charged for support for open source software.
We are committed to providing the advanced, high quality software and support that makes us an easy choice for an end user to make. Our core values include:
- the highest level of personal and corporate integrity,
- a commitment to provide software of the highest possible quality,
- to be ecologically sound through the use of electronic means to communicate with our customers wherever possible,
- listening to our customers to fuel constant improvement.
OUR PEOPLE
Spread over our three regional centers, which together provide 7*24 support cover, OSM's staff demonstrate the highest levels of technical capability and personal accountability available in the industry.
Open Systems Management Ltd. is a closely held private company owned and controlled by its employees.
Corporate address:
| Open Systems Management Ltd. | Open Systems Management Inc. |
| 9 Millars Brook | 444 NE Ravenna Blvd |
| Molly Millars Lane | Suite 202 |
| Wokingham | Seattle |
| Berks, RG41 2AD | WA 98115 |
| United Kingdom | USA |
| Telephone: +44 (0)118 907 0330 | Telephone: (206) 583 8373 |
| Email Support: | support@osminc.com |
| Request for information: | info@osminc.com |
